As an Eye doctor located in Medford, Oregon I have been practicing in the Rogue Valley for over 20 years and I am very appreciative for all the patients that I have met over the years. It has been great to visit with each and every one of my patients on an annual basis to hear what has been going on in their lives and about their families. An even greater joy is to watch all of my past kid patients grow up into fine young adults.
Tricia is a Medical Biller from Eagle Point, OR. She earned her degree in Health Care Administration: Medical Billing & Coding from Everest College in Vancouver WA in 2006. Tricia has been working in this field for 11 years now with experience in primary care as well as eye care. Tricia is very knowledgeable about the insurance world. She is more than happy to explain your benefits and coverage. She keeps up on all the latest updates that our ever changing medical field presents as well as offering all our patients the options that best fit into their budget. Tricia keeps current on the most up to date Medical Billing and Coding world to help ensure that she gets every benefit that each patient is entitle. Tricia plays an active role in our office and is able to fill in to most positions in the office as needed. Tricia enjoys medical billing because of the vast variety of situations she finds herself in; whether with patients, insurance companies, or just helping her co-workers.
Finding her way to Medford from Arizona, Jodi's 13 years of experience in Optics titles her an expert in the industry. Being a Certified Optician, She is a True “Visionary” in Education, Technology & Fashion and prefers only the best quality for the needs of every patient. For her; Optics is more than passion. She is a member of the Lions Club for Sight & Hearing and has volunteered her time & knowledge to the community since 2011. If your struggling with too many frame & lens options and aren't getting the honesty & patience you deserve, come see Jodi- She is an expert in frame & Lens styling. She will help you select a frame whose shape and color will be most flattering to you and your budget. She is happy to educate you on lens options that will provide you with the best visual acuity!
As Dr. Lam’s lead technician, Cari welcomes the opportunity to continually learn new skills and expand her areas of expertise in the field of eye care. She joined the office in 2016, with a background in assistant nursing (CNA). Working to acquire her certifications as an ophthalmic assistant (COA), and ophthalmic technician (COT). Her versatility is appreciated - as is her kindness and enthusiasm for her job shows. Working directly and getting to know each patient individually makes her quality workups that much more enjoyable. Cari loves spending her time outside the office with her young son.
Born and raised in Medford, Amanda has been seeing Dr. Lam since she was a child. Now all grown up, Amanda started an internship at Group Eyecare Center this year, as a marketing intern. She has now been hired at Group Eyecare as Head of Marketing. Whether its digital, or running our social media and website, most of what you see online is her. Amanda is currently a senior at SOU and on the President’s List; Majoring in Communications in Social Media and Public Engagement, and a minor in Business. Amanda has been enjoying her time at Group Eyecare while learning about the eye health and eye wear industry.